Terms of service

BulbCycle Terms of Service
Last updated: October 28, 2026

1. About these terms
These terms apply to bulbcycle.com and to every recycling kit and service you buy from BulbCycle (“BulbCycle,” “we,” “us”). By placing an order, using one of our containers, or using our website, you agree to these terms. If you don’t agree, don’t use the site or our containers, and see our Return Policy for how to return an unused kit.

2. Orders and pricing

  • Prices are in U.S. dollars. Each kit price includes the container, shipping the kit to you, a prepaid return shipping label (where available), recycling of the accepted materials, and a certificate of recycling.
  • We may change prices at any time, but changes won’t affect orders we’ve already accepted.
  • We may refuse or cancel any order, including orders with pricing errors, suspected fraud, or shipping addresses we can’t serve. If we cancel an order you’ve paid for, we’ll refund you in full.
  • We ship only to addresses in the contiguous United States. We don’t service Alaska, Hawaii, U.S. territories, or international addresses.

3. Payment and purchase orders

  • We accept major credit and debit cards, PayPal and other payment methods shown at checkout.
  • Organizations can pay by purchase order. Invoices are due within 30 days unless we agree otherwise in writing.

4. Using your container

  • Each container is designed for specific materials. Before you buy, check the product listing to make sure the kit matches the waste you have.
  • Use only an undamaged container. Pack and seal it following the instructions included with the kit.
  • Put in only the materials listed for that container, and don’t exceed its stated capacity. A tube box, for example, has a maximum number of tubes and a maximum length.
  • Attach the prepaid return label only to the container it came with, never to any other box, pail or drum.
  • Some containers require you to confirm that you’re a very small or small quantity generator under federal rules (40 CFR 262.14), or exempt under your state’s rules. By shipping the container, you confirm that you meet that requirement.

5. Shipping your container for recycling

  • When the container is full, ship it with the prepaid label provided, following the kit instructions.
  • If the carrier on the label won’t accept your container, contact us. We’ll help you arrange other shipping. If no similarly priced option is available, we’ll refund the shipping charges you paid.
  • To be recycled under these terms, your container must reach the recycling facility within 18 months of your purchase date.

6. Certificates of recycling
Once your container’s contents are processed, we’ll send a certificate of recycling to the email address on your order. Processing usually takes 12–15 days after the container reaches the facility. If you can’t find your certificate, contact us with your order number and the container number printed on the kit.

7. Non-conforming containers and extra fees
A container is non-conforming if it:

  • holds materials that aren’t accepted for that container,
  • is filled past its stated capacity,
  • is damaged, or isn’t packed and sealed according to the instructions, or
  • is the wrong container type for its contents.

For each non-conforming container, we may charge:

  • an additional handling fee of $75,
  • the extra cost of managing the materials, based on our current price for a similar-size kit, and
  • the cost of shipping materials we can’t accept back to you.

Fees are due within 30 days of invoice.

8. Ownership of materials and your responsibilities

  • Once you’ve met these terms, ownership of the materials passes to our recycling partner when the carrier picks up your properly packed container.
  • You’re responsible for following all federal, state and local laws that apply to you as the generator of the waste, including storage, labeling and record-keeping before shipment.
  • Our recycling partners hold the permits required to manage universal waste, and they recycle and dispose of materials in accordance with applicable law.
  • We can tell you which kit fits your waste and how the program works. We can’t give legal advice on your regulatory obligations, so check with your state environmental agency if you’re unsure.

9. Returns, refunds and cancellations
Returns, refunds and cancellations are covered by our Return Policy, which is part of these terms.

10. Limitation of liability

  • To the fullest extent the law allows, BulbCycle isn’t liable for any indirect, incidental, special, consequential or punitive damages arising from your purchase, your use of our containers or services, or these terms. This applies whether the claim is based on contract, tort, strict liability, statute or otherwise.
  • Our total liability for any claim will not exceed the amount you paid for the product or service the claim relates to.

11. Indemnification

  • You agree to defend, indemnify and hold harmless BulbCycle, its officers, employees and partners from claims, costs and reasonable attorneys’ fees arising from:
    • your breach of these terms,
    • materials you ship that don’t conform to these terms, or
    • your negligence or willful misconduct.
  • We’ll do the same for you, to the extent claims arise from our breach of these terms or our negligence or willful misconduct.

12. Disclaimer
Except as stated in these terms, our website, products and services are provided “as is.” To the fullest extent the law allows, we disclaim all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

13. Website use

  • You agree not to misuse the site. That includes interfering with its operation, attempting unauthorized access, scraping it, or using it for anything unlawful.
  • Text, images, logos and other content on bulbcycle.com belong to BulbCycle or its licensors. You may not copy or reuse them without our written permission.
  • Our Privacy Policy explains how we handle your information.

14. Governing law
These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be resolved in the state or federal courts in San Diego County, California.

15. Changes to these terms
We may update these terms from time to time. The “Last updated” date shows when they last changed. Changes apply to orders placed after that date.

16. Contact
BulbCycle, 7770 Regents Road, #113, San Diego, CA 92122
andrew@bulbcycle.com · 858-412-6536