FAQ

 

DO I GET A DISCOUNT FOR ORDERING IN BULK?

Yes. If ordering large volumes (20 containers or more) call us at 858-412-6536 and ask us about discounts for larger orders.

 

HOW LONG WILL I WAIT TO RECEIVE MY PREPAID RECYCLING CONTAINERS?

We ship out the containers within 3 to 5 business days. Depending on your distance from our distribution center, you should receive your container(s) in 5-8 business days or less.

 

AFTER SHIPPING MY WASTE HOW LONG DOES IT TAKE TO GET MY CERTIFICATE OF RECYCLING?

It takes between 5-15 days to get your recycling certificate, depending on where your container was shipped and the amount of items we have at any time waiting to be processed. If you have an account you can always check the status under the tracking feature.

 

WHAT IF I CAN’T FIND MY CERTIFICATE OF RECYCLING?

If you cannot log in to find your tracking number or have lost it please contact a BulbCycle representative by calling 858-412-6536.

 

HOW DO I BECOME A DISTRIBUTOR?

Contact BulbCycle by calling 858-412-6536. We work with many different vendors. Give us a call today to learn more.

 

WHERE IS MY WASTE SENT?

Our recycling kits are processed at several different permitted recycling facilities throughout the Unites States. Our partners are in each state. Your waste will be shipped to your closest partner.

 

WHY CAN’T I JUST THROW MY LAMPS IN THE TRASH?

In most states it is illegal to throw your lamps and bulbs away with your normal trash. Bulbs and lamps contain large amounts of mercury which is highly toxic. Several states have a ban on the disposal of hazardous bulbs in a solid waste landfill.

 

TELL ME MORE ABOUT BULBCYCLE’S RECYCLING PROGRAMS.

BulbCycle offers a variety of prepaid mail-back containers for the recycling and disposal of fluorescent bulbs, broken lamps/bulbs, CFLs, other light products, computer waste, electronics waste (e-waste), batteries, mercury waste and exit signs. We also offer bulk pickups from your location. Call a customer service representative for more information about bulk pickups.

We are headquartered in San Diego, California and service all of North America for crushed lamps, as well as intact lamps, ballasts, batteries, and computer hardware.

We have partnered with the some of the largest disposal and recycling companies in the country and offer very affordable rates. Each of our partners’ facilities are licensed to handle hazardous waste and will provide certificates that the proper disposal recycling was completed in accordance with regulations established by the EPA. Call us today to setup a disposal or to learn more about our services.

 

WHAT HAPPENS TO THE LAMPS ONCE THEY ARE SHIPPED TO YOU OR PICKED UP?

When your waste is picked up or shipped to us directly all the material is recycled and disposed of into machines that break apart and separate all of the different types of materials. For bulbs, after the glass is cleared of all mercury and other materials it is then reused to make other products. Once the bulbs are fully processed a recycling certificate is generated for your records.

 

WHAT HAPPENS TO THE BATTERIES ONCE THEY ARE PICKED UP?

BulbCycle processes all of its clients’ waste with licensed partner facilities within the United States. When a battery is recycled it is sorted by type and placed into bins for reclamation, cancellation and recycling.

 

DO I HAVE TO COUNT EVERY LAMP BEFORE THEY ARE SHIPPED OR PICKED UP?

For regular shipping: yes, you will need to know how many items you have so that you can purchase the appropriate size and amount of boxes.
For bulk pickups: no, we will count the lamps for you and bill you for the exact amount.

 

HOW SHOULD THE WASTE BE STORED PRIOR TO A BULK PICKUP?

Intact Lamps – Try to keep lamps taped together to reduce breakage. It is best to keep them in the boxes they came in if possible.
Crushed Lamps – Crushed lamps should be stored in a locked steel 55-gallon drum complete with locking ring without any other types of items inside.
Ballasts – Non-leaking ballasts should be placed in plastic bag or liner and stored in a locked 55-gallon steel drum and without any other types of items inside.
Batteries – Batteries need to be sorted by type and secured in a box or bag to reduce spilling. Most companies store them in a 5-10 gallon bucket. Large batteries should be carefully laid on pallets with sheets of cardboard on top of the terminals of each row of batteries. Make sure nothing is leaking.
Computers – Computers and e-waste should be stored in large gaylord boxes or on pallets. They should be shrink-wrapped and properly secured to the pallet.

I’VE SEEN REFERENCE TO T8, T12, AND T17 LAMPS. WHAT IS THE DIFFERENCE?

The diameter of a lamp is measured in eighths of an inch and expressed as a “T” number, such as T8 (equals 8/8’s or one inch) and T12 (equals 12/8’s or an inch and a half diameter)

WHAT DO I DO WITH THE CRUSHED LAMPS?

Contact BulbCycle to have the drums picked up and transported to one of our contracted recycling facilities to be recycled. This is the preferred method of the Environmental Protection Agency and is the most cost-efficient option. Depending on your state regulations, you may be able to exclude this waste from your hazardous waste totals. Contact BulbCycle today for a customized fluorescent bulb recycling quote!

 

WHAT IS PREPAID RECYCLING?

Our pre-paid recycling program is for lamps, exit signs, ballasts, batteries, electronics and thermostats. One price includes a container, shipping to the recycling center, recycling costs and a certificate of recycling.

Place your order online, or over the phone by calling 858-412-6536

 

WHY CHOOSE BULBCYCLE?

BulbCycle is one of the leaders in lightbulb recycling technology. BulbCycle is partnered with the largest processors of lightbulbs in the country. Our outstanding customer satisfaction, customer service and national programs have given us long- term repeat customers. BulbCycle offers a wide range of recycling and disposal services. Call us today if you have any questions 858-412-6536.

 

HOW MANY CONTAINERS SHOULD I ORDER?

The amount of containers to order depends on the quantity and types of materials. It depends on the amount of waste you generate. It usually helps to order one more container than you need, that way you’ll always have one on-site while the other is being shipped back. Each container has a waste limit specified in the product details section.

 

CAN I PLACE BROKEN LAMPS IN A PREPAID RECYCLING CONTAINER?

Yes, we have recycling containers that are designed for broken lamps. The other containers are designed for unbroken fluorescent lamps. We do understand that many bulbs break during transportation and our recycling partners will still accept them for processing.

 

CAN I PUT LEAD ACID BATTERIES IN THE PREPAID BATTERY RECYCLING CONTAINER?

Yes. Purchase the lead acid battery disposal kit.
We also have recycling containers for dry cell batteries, alkaline, nickel, cadmium, nickel metal hydride, iron, zinc carbon, and silver, as well as AA, AAA, C, D, and 9-volt.

 

ARE THE PREPAID RECYCLING CONTAINERS SAFE TO MOVE?

Yes.

 

WHY CAN’T I USE OTHER BOXES I HAVE TO RETURN MY WASTE?

BulbCycle complies with state packaging and labeling requirements. Each state has different standards and often requires special boxes/kits to mail universal waste.

 

WHAT ARE THE TERMS AND CONDITIONS FOR USING BULBCYCLE PREPAID RECYCLING CONTAINERS?

Our terms and conditions can be found here.

 

I LOST THE PREPAID SHIPPING LABEL OR LOST MY PREPAID BOX, WHAT SHOULD I DO?

Email or Call us at info@bulbcycle.com/858-412-6536 and explain your situation. We are happy to help.

 

WHY IS MERCURY AN ENVIRONMENTAL CONCERN?

Mercury is commonly found in fluorescent and other types of lamp. A broken lamp releases the mercury into the air, ground and possibly ground water. It also will accumulate in living tissue of animals and humans and in large enough amounts it can cause serious health conditions.

WHAT’S HAZARDOUS?

The most useful way to learn if your waste is considered hazardous is the Toxicity Characteristic Leaching Procedure (TCLP) test. Fluorescent bulbs and their broken fragments fail the TCLP test and are considered hazardous waste. Other hazardous items that BulbCycle offers recycling kits for include (but are not limited to): ballasts, CFLs, U-Bend bulbs, HID bulbs, dry cell batteries, and alkaline batteries.

Organizations should manage their spent lamps and bulbs as hazardous waste in accordance with their federal, state, and local requirements.

 

WHAT ARE UNIVERSAL WASTES?

Universal wastes are types of specific hazardous wastes that organizations manage in a less rigorous manner than hazardous wastes.

Universal Wastes include:

Lamps – Including fluorescent, high intensity discharge (HID), sodium vapor, mercury vapor, neon, and incandescent lamps
Batteries – Including spent dry cell and lead-acid batteries
Pesticides – Including certain suspended, canceled, or unused pesticides
Devices containing elemental mercury – Including thermostats, switches, thermometers, manometers, barometers, and various medical devices

 

HOW DO I GET MORE INFORMATION ON THESE REGULATIONS?

Please contact our customer service line at BulbCycle to get more information at 858-412-6536 or email us at info@bulbcycle.com